In the global business context of increasing media fragmentation, decreasing brand loyalty and an increasing reliance on first hand experiences and word of mouth, it is more important than ever before to understand Customer and Staff Satisfaction, Loyalty, Promotion and Engagement in order to provide customers with consistently high levels of choice, experiences and look and feel at all retail sites.

Market research is the answer to obtaining the data your company needs to make more informed business decisions.

Businesses use market research to:

  • Gain insight into the customer base
  • Understand customer needs
  • Gain feedback about products and services
  • Understand who purchases goods or services
  • Formulate and create marketing and business plans

Our services include:

  • Face to face surveys
  • Telephone surveys
  • Customer satisfaction surveys
  • Staff satisfaction surveys
  • Exit Survey
  • Focus Group

£1670 – ONLINE Survey including:

  • System set up
  • Customise answers scales
  • Auto-numbering pages and questions
  • Own web URL
  • Add Logo and Company branding
  • Up to 1000 surveys
  • Printable PDF version
  • Real Time Results

£960 – EXIT Survey including:

  • System set up
  • Customise answers scales
  • Auto-numbering pages and questions
  • Own web URL
  • Add Logo and Company branding
  • Up to 12 hours of Field survey
  • Approximate 100 positive responses
  • Printable PDF version
  • Real Time Results

We work both as an advisor and in a hands-on role – informing, influencing, and driving individuals to take action.

For more information, email us on: admin@thebusybeehives.com