Welcome from The Busy Jersey Bee

Who am I?

I, Claire Boscq-Scott, established The Busy Queen Bee brand in 2009 and have more than 25 years’ global experience in the customer services industry. Originally from France, I have lived in Jersey since 2000. I worked at the St Brelade’s Bay Hotel for six years, opened The Royal Yacht Hotel after its £30m refurbishment, and then moved to L’Horizon Hotel in 2007.

After going through a divorce and house moved,  I had already made some big changes. So, I left my job at L’Horizon Hotel, and so began a new chapter of my life – it was the best thing I ever did!

My mission is to inspire businesses to thrive by delivering exceptional customer by bringing a more feminine energy in businesses.  I’m not talking about bodies, men  and women, but more about the expression of personal masculine and feminine creative energy. Without understanding masculine and feminine energy, businesses can be very much out of balance.

“Relationship”  is the biggest game on the planet and we are in rapport to everything that surrounds us. We have to build strong rapport with our internal and external customers by putting them in the middle of everything we do.

Businesses leaders must be more compassionate by better communication, caring, supporting and engaging with their employees. They must be nurturing, valuing and guiding their customers through their journey in a creative and inspiring way at an emotional level, ultimately building a sustainable service culture.

 

What do I do?

If your business is based in Jersey, Channel Islands, we love to inspire you to thrive by delivering exceptional services consistently and increasing your visibility by building relationships locally and in France.

How we see things and how our customers and our staff see things can be entirely different. A vital component in optimum customer service is having empathy for the various points of view of ALL stakeholders involved in the business. We must assess the perspective of both our internal and external customers to be able to see the bigger picture of where we should be headed in terms of delivering an optimum customer experience. As such, it is only when you look after the people; your internal and external customers, during, before and after, and look at both points of view that you can deliver excellent customer service at all levels.

And so by delivering exceptional customer service consistently, not only will you “bee” a thriving business in Jersey, but so will the local economy, it can only be a good thing!!

Call us today for a FREE consultation 07797 828950

or email us: admin@thebusybeehives.com

How do I do it?

Customer Experience

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Mystery Shopping

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Cust. Service Support

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Cust. Service Training

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Customer Insight

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Healthy Beehive

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Want to “BEE” Director of your own Hive?

Is it time for a life change?

  • Have you had enough working someone else?
  • Are you feeling unvalued, overworked and demotivated?
  • Are you looking for a better work/life balance?

Do you dream of…

  • Being your own boss?
  • Working when you want with who you want?
  • Being flexible to work around your children, family, favourite sports?

Do you…

  • Have a passion for Customer Service?
  • Want to help your local businesses create better relationships with their internal and external customers?
  • Want to help your community to thrive by delivering exceptional customer service?

If you do, it’s time to do something about your life and make the necessary changes to live a happy life and run a successful business…

Check out our Franchise Opportunity, or just email The Busy Queen Bee contact@thebusyqueenbee.com to receive the full Mystery Shopping and Customer Experience Franchise Plan.